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Asheville · Western North Carolina
Step Up AVL
For Asheville Employers & Investors · A Briefing

1,700 New Hotel Rooms. Nobody to Staff Them.

Asheville is in the middle of a hospitality building boom. The workers needed to run it cannot afford to live here. That's not a labor-market quirk. It's the same housing shortage that puts people on the street, seen from the employer's side of the ledger.

Start with what's on your desk

In a regional employer survey, business owners put the cost and availability of housing at the top of the most challenging issues to hiring in the mountains. That's not a complaint about morale. It's candidates turning down offers because the math doesn't work.

Your hiring problem and the person sleeping outside aren't separate stories. They're the same housing market, measured at two different income levels.

You can finance the building. Staffing it is the part that quietly fails, and it fails for the same reason people end up on the street.

ACT I The math doesn't work

The shortfall runs the entire pay scale, not only its bottom. Follow the wages up and the housing stays out of reach the whole way.

Housekeepingmedian wage
The gap

About $15 an hour, against $29.08 needed

A Buncombe County worker needs to earn $29.08 an hour to afford a two-bedroom apartment at fair market rent, the 2025 Out of Reach housing wage for metro Asheville. Median housekeeping wages run about $15 an hour, roughly half that.

Constructionskilled trades

Half earn under $59,840

A 2025 National Housing Conference report found half of Asheville's construction workers earn less than the $59,840 needed to rent a one-bedroom in the city.

Engineeringsix figures

Even $100,000 isn't enough

This was never confined to the lowest-wage jobs. Even civil engineers making nearly $100,000 struggle to afford a home in Asheville.

ACT II You can finance the building. Staffing it is what fails.

The capital is arriving on schedule. The workforce to operate it cannot afford to live where the work is.

~1,700since 2021
The investment

A hospitality building boom

Since the city lifted its hotel moratorium in February 2021, nearly 1,700 new hotel rooms have been built, gone under construction, or entered the pipeline, per city records, but the workforce to operate that expansion cannot afford to live near it.

The poolshrinking

Everyone bids for the same shrinking workforce

Every employer in town is bidding for the same shrinking pool of people who can actually afford to show up, and that pool gets smaller every time rents climb faster than wages.

The billhidden

It compounds

The harder it is to staff, the more you pay in turnover, overtime, and unfilled shifts: costs that never appear on the housing ledger but come straight out of the same pocket.

Nearly 1,700 new hotel rooms in the pipeline, and a workforce that can't afford to live near them.

ACT III The same shortage, at its sharpest edge

This isn't a bad year that corrects itself. When a market is this tight, there's no slack at the bottom, and the people with the least room in their budgets fall out first. That's where the hiring shortfall and homelessness become the same line item.

The supply gap

34,358 units short
The Asheville region needs that many new homes over the next five years.
6,441 rental units
Asheville's own rental shortfall inside that regional number.
5,217 for-sale homes
The ownership gap stacked on top of the rental gap.

The human edge

824 people counted
Experiencing homelessness in Buncombe County in the 2026 point-in-time count, a number Helene pushed higher.
Same market, at the bottom
Homelessness isn't separate from your hiring problem. It's this shortage at its sharpest edge.
One fix moves both
Fix the housing supply and you ease the workforce shortage and the inflow into homelessness at once.
THE COST The street is the most expensive option

Here's the part that should land for anyone watching a budget: leaving someone on the street is the costly choice, not the cheap one.

Annual public cost, per person

Denver's randomized trial: public-services use by the control group vs. people placed in supportive housing (jail, ER, shelter, courts; the program's own cost sits outside these bars and was roughly half covered by the difference).

$25,554 STATUS QUO control group, per year $18,678 WITH HOUSING other public services

These bars are the Denver trial's public-services costs, before the program's own cost. Housing isn't free: the $6,876 a person a year it clawed back in jail, ER, and shelter use covered roughly half of what the program cost to run. And 77% were still stably housed after three years. (The widely-cited $35,578-a-year figure for the status quo, from the National Alliance to End Homelessness, is a gross cost; housing reduces it rather than erasing it.) Unpaid ER visits also become hospital bad debt, which raises the insurance premiums employers pay. That cost is real, even if economists say it is well below a dollar-for-dollar pass-through.

You can open the rooms. You can't staff them out of a workforce that can't afford to live in town.

The bottom line

The fix and the payoff are the same investment.

Modern homelessness was built over roughly fifty years by policy choices: torn-down housing, slashed budgets, emptied hospitals. What policy built, policy can take apart, and communities that rebuilt their housing drove their numbers down.

For Asheville the incentives line up unusually well. The same investment that lets you staff your business, fill those new hotel rooms, and keep your workers in town is the investment that keeps people from falling onto the street to begin with. You're paying either way. The only question is whether you fund the fix or keep paying, at a premium, for the problem.

For more information

For more information see: www.stepupavl.org

Sources & notes

Compiled from: Land of Sky Regional Council / Mountain Area Workforce Development Board employer survey; City of Asheville hotel records (nearly 1,700 rooms built, under construction, or in the pipeline since the February 2021 moratorium lift), as reported by Asheville Watchdog; National Low Income Housing Coalition, Out of Reach (2025); National Housing Conference, Priced Out (2025); Land of Sky / Bowen National Research, Asheville Region Housing Needs Assessment (2025); Asheville–Buncombe Continuum of Care 2026 Point-in-Time Count; National Alliance to End Homelessness (2017); National Academies of Sciences (2018); Urban Institute / Denver Supportive Housing Social Impact Bond evaluation.

Assembled June 2026 · Figures are estimates drawn from the sources above. Found an error? Tell us and we will correct it.

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